Gone are the days when you had to rely on the PBX system installed at your office to connect calls to various departments – corporate communication has undergone a huge change. VoIP, Cloud Telephony, Hosted PBX, Unified Communications, BYOD, CYOD etc. are the terms that are ruling present corporate communication world. The change from the PSTN to the Cloud telephony has taken 5 decades and the new concepts of corporate communications are full of opportunities both for the service providers as well as the users.

VoIP

VoIP has unveiled a new world of advanced telephony that was unimaginable even a few years back. Small businesses are in a position to reap huge benefits from VoIP usage as they are able to avail some of the advanced telephony features. It is helping them in projecting a much efficient and professional image of their company. Majority of the business owners are aware of the cost benefits and convenience features offered by VoIP. The expectations from VoIP phone solutions are huge and are going to be met quite easily.

VoIP Management

Managing an enterprise VoIP communication system is really convenient as the admin or business owner gets an easy to use front end or dashboard from where he is able to manage all the tools and features. Thus, business owners will be able to administer all the telecom features and tools from a single log in panel. Voicemail and messaging have become indispensible in the world of modern corporate communication. Thus, these are bundled with the enterprise level application and users are able to send and receive voicemail and messages from their deskphones and mobiles.

Data Sharing

Sharing of files had been made really easy with VoIP as the users are able to use a variety of integrated tools. Thus, real time data sharing and collaboration is the need of every corporate house and this need is being fulfilled by leveraging VoIP.

Unified Communications

Unified communications is another solution that is being lapped up by the big and small business organization. UC is used to integrate various communication channels in a VoIP telephone system or a cloud based hosted PBX. This integrated system is centralized and can be managed without too much hassle. Unified communication is able to leverage the abilities of VoIP and integrate enterprise applications, multimedia communications, and personal information. Instant messaging, phone calls, video conferencing, presence, mobility, CRM/ERP, tracking systems can be integrated on a single platform.

Unified communications can be extended and used by cloud based systems, on-premise systems and even the hosted telephone systems. The unified communications have a variety of tools that can be used to initiate regular tasks in a personalized manner without wasting time on training.

Mobility

Mobile VoIP is latest addition to the number of communication channels that VoIP uses. The concept of mobile VoIP has given rise to BYOD or Bring your own device wherein the employees can bring their own mobile devices and use it for both office as well as personal purpose. Mobile VoIP seems to have benefited the mobile workforce as there are numerous advantages of adopting the new technology. If you are heading a business that has already started to implement VoIP or has already made the switch then it is time to start framing strategy for extending it to the mobile.

Corporate communication has come a long way and merely placing or receiving a call is not enough. People are looking at new features that can make their communication more effective and efficient. Enterprise communication is trying to evolve by incorporating all the latest tools and features available in the market. The way things are moving, the day is not far when the fine line between corporate communication, social networking and personal communication will blur.

About The Author

Michelle Patterson is excited with the new technologies that are threatening to change the way we stay in touch and communicate, particular in business. She works with companies that are introducing these technologies to make understanding them easy for regular people. She is an expertise in VoIP communication too.