Landline texting adds 2- way conversational capability for business. The business can use its existing landline or toll-free number for both, calling and texting. The landline texting has many more benefits. Let’s understand everything about landline texting for business.
Landline texting introduced a modern and the most viable mode of communication for businesses, called, texting. It text-enables a landline or toll-free number of the business so the number can be used for 2-way texting.
There are some interesting statistics that you must know to learn about the power of landline texting for business which are listed below:
- More than 500 Million text messages are sent over landline numbers.
- 64% of customers prefer to send an SMS over calling.
- 77% of consumers appreciate the companies that offer texting as one of the modes of communication and stick to it.
- 81% of people get frustrated to call customer service.
The above-mentioned stats make it clear that landline texting for business can empower any organization and company for the following:
- Receive all messages sent over their landline numbers which are lost otherwise
- Delight customers by providing the mode of communication they prefer to have
- Earn positive response from the consumers and increase customer loyalty
- Pacify customers by introducing texting over landline
To learn more, read Landline Texting.
The landline texting bestows many other benefits to the business that uses the text to landline. Some of the key benefits of this SMS solution for business are listed below:
- Remote access to all messages sent over business landline or toll-free number
- Enjoy work life balance by keeping personal and professional messages separate
- Keep trail of all messages exchanged via text to landline platform
- Automate communication at the maximum possible to keep staff available to improve productivity and to improve resource utilization
- Boost customer satisfaction and loyalty
- Enjoy more business gained because of the best customer service
- Increase revenues
- And more
There are many more benefits of the landline texting for business. One of the leading landline texting providers, Text My Main Number, shared an article showcasing Top 30 Benefits of Landline Texting.
The landline texting is an advanced form of text to landline solution. It is a pure SMS solution which lets businesses use texting as a mode of communication. On the contrary, earlier version of text to landline solution converts the SMS into a voice message.
The landline texting solution for business is not just an SMS solution, it comes with many advanced texting features. Let’s have a look at the major key features of this texting solution for enterprises:
- Supports SMS and MMS, both
- API access allows to integrate this texting solution within existing software
- White label landline texting solution lets you put your own brand elements
- Put SMS signature
- Send automated answer to frequently asked questions
- Manage and group contacts to send text in bulk or group wise
- Message templates to save text format
- ITR to run surveys and to collect feedbacks
- Reports to access and monitor conversations for quality and dispute management
- And more
The landline texting for business can let you use the power of SMS over landline without making any change or investing much. The landline texting is available as a service at a fixed fee on a monthly basis. You may experience the power of texting to landline and its utilities before you invest in as many landline texting service providers offer a free trial for 7 to 30 days. It is a must use advanced SMS solution for business.
Everything You Need To Know About Landline Texting for Business,